This Privacy Policy outlines how Sneakout Worldwide (referred to as "we," "us," or "our") collects, uses, and shares your personal information when you interact with our website, services, or make a purchase from sneakoutworld.com (the "Site") or communicate with us in any way (collectively, the "Services"). When we mention "you" or "your," we are referring to you as the user of our Services, whether you are a customer, website visitor, or any individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using our Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree, please refrain from using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on the Site, along with the "Last updated" date, and other necessary steps will be taken as required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we collect your personal information from various sources, as detailed below. The information collected depends on how you interact with us. In addition to specific uses outlined, we may use your information to communicate with you, provide Services, comply with legal obligations, enforce our terms of service, and protect or defend our rights and the rights of users or others.

What Personal Information We Collect

The personal information we collect depends on your interaction with the Site and Services. "Personal information" refers to data that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and types of personal information we gather:

Information We Collect Directly from You

This includes basic contact details (name, address, phone number, email), order information, account information (username, password), and customer support information.

Information We Collect through Cookies

We automatically collect Usage Data through cookies, including device information, browser details, network connection, IP address, and other interaction-related data.

Information We Obtain from Third Parties

We may receive information from third parties, such as vendors and service providers, including Shopify and payment processors.

How We Use Your Personal Information

We use your personal information for various purposes, including providing services, marketing, security and fraud prevention, and communication with you. This includes processing payments, sending notifications, and improving our Services.

Cookies

We use cookies on our Site for various purposes, such as improving user experience, conducting analytics, and tailoring advertising. You can manage your cookie preferences through your browser settings; however, this may affect certain features and functionality of the Site.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, as outlined in this Privacy Policy. This includes vendors, business partners, affiliates, and in connection with business transactions or legal obligations.

User-Generated Content

Any user-generated content you submit to public areas of the Services will be public and accessible. We do not control access to such information and are not responsible for its privacy or security.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy or security policies. We encourage you to exercise caution and review the terms and policies of any third-party sites.

Children’s Data

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from them. Parents or guardians may contact us to request deletion of their child's information.

Security and Retention

While we implement security measures to protect your information, we cannot guarantee complete security. Please avoid sharing sensitive information through unsecured channels. The retention of your personal information depends on various factors, including legal obligations.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as access, deletion, correction, and withdrawal of consent. You can manage your communication preferences and opt out of promotional emails at any time.

Complaints

If you have complaints about how we process your personal information, please contact us. You may have the right to appeal our decisions or lodge a complaint with your local data protection authority.

International Users

Your personal information may be transferred, stored, and processed outside your country, including in the United States. We will rely on recognized transfer mechanisms for data transfers.

Contact

For questions about our privacy practices or to exercise your rights, please contact us at +91 84000-77742 or mail us at help@sneakoutworld.com